Question 1

Is thAIng self-serve?

Accepted Answer

No. Every deployment starts with an environment assessment, configuration, and a governed rollout plan.

Question 2

What is included in deployment pricing?

Accepted Answer

Deployment covers on-site assessment, integration setup, environment modeling, agent configuration, policy setup, testing, and go-live tuning. Residences start at $7,500. Buildings typically range from $15,000 to $30,000+ per building depending on scope.

Question 3

What if I don't have smart home hardware?

Accepted Answer

We offer curated hardware packages starting at $2,500 installed. Devices are pre-configured for thAIng and professionally installed, typically in half a day. Larger projects can be delivered with certified integration partners.

Question 4

What hardware does thAIng work with?

Accepted Answer

thAIng works with Crestron, Savant, Control4, Home Assistant, and any Matter-compatible device ecosystem. We sit on top of your existing automation system. We do not replace it.

Question 5

Why is pricing higher than mainstream smart-home software?

Accepted Answer

Controls are commoditized. thAIng is managed AI infrastructure with approvals, auditability, anomaly prevention, and concierge-level support for high-trust environments.

Question 6

Do residences, buildings, and operations use the same platform?

Accepted Answer

Yes. They run on one governed platform, but the environment model, deployment depth, and operating layer differ by use case.

Question 7

Can I try before committing?

Accepted Answer

We offer pilot pricing for qualifying residences and buildings. Request access to discuss the right fit for your environment.

Question 8

What's the cancellation policy?

Accepted Answer

Residences typically move to month-to-month after the first 12 months. Buildings are usually structured on longer terms. Operations scopes are matched to the engagement and rollout depth.

Question 9

How long does deployment take?

Accepted Answer

Residences typically take 2 to 3 days. Buildings usually take 3 to 5 days per building. Hardware package installations are typically completed in half a day.

Question 10

How do I start?

Accepted Answer

Request access and we will scope the right deployment, software layer, and rollout path for your environment.

Frequently asked questions.

Request access.