Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes name, email address, company name, and usage data. We also collect data automatically through your use of our platform including log data, device informati, and interaction data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send you technical notices and support messages; respond to your comments and questions; and send you information about products and services. We never sell your personal data to third parties.

3. Data Security

We use enterprise-grade encryption (AES-256) to protect your data in transit and at rest. All AI processing is privacy-first by design. We maintain strict access controls and conduct regular security audits to ensure your data remains protected.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting support@thaing.ai.

5. Third-Party Services

Our service integrates with third-party tools such as Google, Microsoft, and others at your direction. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of marketing communications. To exercise these rights, contact us at support@thaing.ai.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at support@thaing.ai or through our contact page.